Return Policy
Thank you for shopping with Inspiration Insight USA. We strive to ensure every customer is satisfied with their purchase. This Return Policy outlines the conditions and procedures for returns, refunds, and exchanges made through our website, https://inspirationinsightusa.com.
By placing an order on our Site, you agree to the terms described below.
We offer a 30-day return window starting from the date your product is delivered. To qualify for a return:
The product must be unused and in its original packaging.
The product must be returned with all original labels, seals, and documentation intact.
Proof of purchase (such as your order confirmation email) must be provided.
Please note: Due to health and safety concerns, we do not accept returns for opened or used products unless they arrived damaged or defective.
To begin a return process, please contact our customer support at:
Email: [email protected]
Include the following information in your email:
Full name
Order number
Reason for return
Photos of the product (if damaged or incorrect)
Our team will respond within 1–2 business days with return instructions.
Approved returns will be refunded to the original method of payment once the returned item is received and inspected. Refunds may take up to 7–10 business days to appear, depending on your financial institution.
Shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong item or defective product).
We currently do not offer direct exchanges. If you need a different item, please return your product for a refund and place a new order separately.
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with clear photos and a description of the issue. We will prioritize correcting the problem at no additional cost to you.
If you haven’t received your refund after 10 business days, please:
Check your bank or credit card account again.
Contact your payment provider for processing delays.
If the issue persists, reach out to us at [email protected].
For hygiene and safety reasons, we cannot accept returns of:
Any opened dietary supplements or capsules
Gift cards
Trial-size or promotional items
You are responsible for covering the shipping costs for returning your item, unless the return is due to an error or defect on our part. We recommend using a trackable shipping method and purchasing shipping insurance for high-value items, as we cannot guarantee that we will receive your returned product.
We reserve the right to update or change this Return Policy at any time. Updates will be posted on this page with a revised effective date.
If you have any questions regarding this Return Policy, please contact our support team:
Email: [email protected]
All rights reserved by Inspiration Insight USA.